Frequently Asked Questions

Got a question? Choose a category and get answers to the most common questions.

Duracell

Batteries

Show / hide

Why are Duracell Hearing Aid batteries different from other Hearing Aid batteries?

Duracell Hearing Aid batteries are easy to use, come in a handy plastic box and have an extra long tab for easy insertion into the device.

Show / hide

WHICH DURACELL BATTERIES ARE BEST FOR MY EVERYDAY DEVICES E.G. REMOTE CONTROL, DIGITAL CAMERA, MP3 PLAYER AND MOTORISED TOYS?

Duracell Ultra Power is the best and most powerful alkaline battery from Duracell across all devices.

Show / hide

DOES DURACELL ULTRA POWER STILL HAVE THE POWERCHECK™ FACILITY ON ALL CELLS?

Yes, every Duracell Ultra Power battery has POWERCHECK™ on every cell, except for 9V. POWERCHECK™ is the integrated tester that always lets you know how much energy is left in your battery.

Show / hide

WHICH IS THE BEST ALKALINE BATTERY FOR PERFORMANCE IN THE PORTFOLIO?

Duracell Ultra Power is the Most Powerful Duracell Alkaline battery ever across all devices

Show / hide

Why choosing Duracell chargers?

If you are tired of waiting a full night for your batteries to be recharged, Duracell chargers are the perfect solution for you. Duracell offers four different models of battery chargers, all coming with different specificities and charging times, to ensure you will find the charger that fits your needs:
the ‘15 min Expert Charger’, the ‘45 min Advanced Charger’, the ‘1 h Multi Charger’ or the ‘Value Charger’. And because speed of charger does matter, Duracell chargers are charging faster than the best-selling competitor worldwide*.

*When using same capacity AA batteries. Based on Nielsen sales data.

Show / hide

Can I use Plus Power Batteries for all devices?

Duracell Plus Power Batteries give reliable performance across all your devices.

Show / hide

Does Duracell Ultra Power still have the POWERCHECK™ on the battery?

Yes, every Duracell Ultra Power battery has POWERCHECK™, except for our 9V battery. POWERCHECK™ is the integrated tester that always lets you know how much energy is left in your battery.

Show / hide

Which is the best Alkaline battery in terms of performance in the Duracell portfolio?

Duracell Ultra Power is our Number 1 longest lasting battery for all devices.

Show / hide

What is the difference between lithium and alkaline?

Lithium and alkaline batteries employ different chemistries for maximum performance in different devices. Light in weight and compact, lithium batteries often come in distinctive sizes for use in specific devices.

Show / hide

Which is the best alkaline battery for performance in the portfolio?

Duracell Ultra Power is the Most Powerful Duracell Alkaline battery ever across all devices.

Show / hide

Can I mix different battery types?

No, different batteries are designed for different purposes. Mixing a lithium battery with an alkaline battery will not improve device performance. In fact, it will reduce performance and may even damage your device or cause battery leakage or rupture. As well, do not mix different battery brands within a device. Doing so will reduce overall performance and may also cause battery leakage or rupture. We recommend using the same type of batteries within a device.

Duracell Duracell

Contact us

Can't find an answer here? Write us a message and get an answer within 48 hours.

Contact us

Consumer care line:


United Kingdom - 0800 716 434
Ireland - 1 800 509 176
Send us an email by clicking the `Contact Us` button above.

Media contacts:


Agence Hill+Knowlton Strategies
duracelluk@hillandknowlton.com

DURACELL® For Professionals

At Duracell Professional we’re dedicated to providing professional power solutions for businesses with a variety of needs. We specialise in producing a range of technologically advanced batteries and battery chargers to meet the portable power needs of any organisation.